Server/waiter/waitress

Kora Brew House & Wine Bar
Job Description
Description:  We are looking for skilled wait staff to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.  To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their experience at Kora Brew House & Wine Bar. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.  Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall experience for our guests.
Responsibilities
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software, order  slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the bartender/coworkers
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests
  • Be a team player at all times
Requirements
  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
Contact Information
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138 South Lynn Street
Bryan, Ohio 43506
419-636-2247

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